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Electronic tensile tester maintenance service instructions
Release time:2018-11-23 source:Jinan Hengsi Shanda Instrument Co., Ltd. Browse:
Electronic tensile tester maintenance service instructions
Customers are purchasing electronicsTension testerSome only focus on price but not on quality, while others only consider quality but after-sales service, which greatly affects customers' work. The following are a few explanations for after-sales service:
1. Consulting services: We can answer questions about the use of the product by telephone or in writing at any time;
2. During the fault warranty period, we will make troubleshooting plans for the customer within 4 hours and notify the user if repair is required.
Engineers come to the door for service. We arrive at the buyer within three working days after receiving the buyer's repair call, and we will queue within 4 hours.
Remove the fault.
The following situations do not fall within the scope of warranty(We actively cooperate and only charge maintenance costs):
1. Failure or damage caused by abnormal operations and human or natural disasters;
2. All failures caused by operation by non-trained professionals;
3. Damage caused by disassembly and modifying any part (such as microcomputer, host, line, etc.) without our consent;
4. Tests caused by arbitrarily installing virus software, arbitrarily deleting computer files or self-resolving registration number without our consent
The machine cannot work.
electronicTension testerSoftware upgrade service:
Free upgrade of testing software and corresponding training for customers; and freely provide extended testing functions for customers.
Tag: Testing Machine, universal testing machine, hydraulic universal testing machine, tensile testing machine, impact tester, Material Torsion Test Machine