What is a good user experience

It is not an exaggeration to say that today is an era where experience is king. Whether it is a mass consumer product or a physical product such as electronic universal testing machines, companies may have already felt that today consumers have become stronger and stronger in their voice. If your universal testing machine products are well done, they will soon be passed on word of mouth; if your product is bad, they will soon be full of criticism. All of this was unimaginable in the past.

But today, everyone can publish information, and even if everyone's voice is weak, it can always be heard by others. In the Internet era, whether a product can be successful has become a key point. If a user buys your product, it is not because he ends the transaction with you. On the contrary, when users pick up your product and use your product, the user experience journey really begins, and whether the user experience journey is pleasant will directly affect your reputation and your sales. The editor will share with you belowWhat is a good user experienceview.

1. A good user experience should be able to make users perceive.

User experience was previously understood as the appearance and packaging of products such as hydraulic universal testing machines. Wrong, product experience runs through every detail of users when using the product, and doing well becomes the key to product success. Many people talk about corporate strategies as soon as they come up, but I don’t agree with it very much. When an enterprise develops to a certain level, it will definitely form the direction of the enterprise and its impact on the industry based on the accumulated resources. However, corporate strategy must not be in the cloud. All corporate strategies must be specific about how your product solves user problems and how to make users feel happy to use. For me, this is a very important product view.

2. A good user experience starts with details and runs through every detail.

For example, a very expensive five-star hotel costs 2,000 yuan to stay for one night, but it is not free to surf the Internet, and it costs 180 yuan as soon as you surf the Internet. For example, first class airplanes are expensive, but catering is hard to swallow. What’s even more ridiculous is that such companies talk about customers every day and serve with sincerity, but such details cannot be improved. Who is willing to stay in such a hotel or take such a flight?

A lack of details destroys the brand advertisements put into operation on TV and newspapers with great efforts.

When communicating with friends in other industries, I actually don’t understand catering, aviation, or business travel. However, after thinking from the perspective of others, I found that whether it is virtual services or physical products such as universal testing machines, there are a lot of improvement details in the implementation process, which are opportunities to improve user experience. No matter what industry, for every business, the impact of the technological revolution is long-term and equal. When the technical conditions are not much different, we can effectively improve the user experience through product experience design and make users feel more pleasant and valuable. This is an effective way to build a brand and build a reputation. (The article was edited and compiled from the Internet by http://www.hssdtest.com/)