The electronic universal test machine software operation has no response

A recent customer called to inquire about microcomputer controlElectronic universal testing machineWhat should I do if the software operation does not respond? In response to this problem, we provide users with several self-test methods.
1. First check if there is any problem with the line
2. Next, turn on the computer, shut down and restart the computer and test machine
3. Whether the emergency stop button has been pressed
4. Whether the limiting device works, this is a self-protection function. Sometimes the limiting device works, and the software will also be inoperable.
5. Open the computer host and re-plug and unplug the control board of the electronic universal tester or try it with another interface.
To sum up the above 5 points, users can solve problems through self-inspection. If the above self-inspection method still cannot solve the problem, then they can only contact our Hengsi after-sales personnel and send after-sales personnel to the site for repairs.
http://www.hssdtest.com/